HM not tracking any hands on Pokerstars (possibly after latest Pokerstars.ee update)
For some reason (one possible culprit could be the latest pokerstars.ee update) Holdem Manager is no longer tracking any tournaments (and ring games for that matter). Obviously, the HUD is not working either. The table manager does pop up, and shows the active tables, but tells at the same time that there are 0/X players at the table.
Is it something that you are aware of, or am I the only one experiencing the problem?
Set the lobby language in English.
And re-check the settings in PokerStars of the handhistory folders: Read @ http://faq.holdemmanager.com/questio...okerStarsSetup (make sure the handhistories are being saved)
Often after an update, it suddenly resets the settings, so the handhistories aren't saved anymore.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Also Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Thank you.
The update did the trick.
Posting Permissions
Reply With Quote