Turbos marked as reg speeds
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  1. #1
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    Default Turbos marked as reg speeds

    My Holdem Manager doesn't recognize turbo SnG's properly and marks them down as reg speeds. For some reason, hyper turbos are recognized correctly though. I'm running HEM 1.12.08. I've set up the Pokerstars Tournament Summary folder in the auto import folders.

    Hope you can help!

    Mike

  2. #2
    HM Support Patvs's Avatar
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    Email us a handhistory of a game to support@holdemmanager.com where the speed is wrongly detected
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Any news on this issue yet? The new 1.12.10b build doesn't address it: turbo tournaments are still marked as reg speeds by HEM. Does HEM2 properly handle this and correctly marks the speed of tourneys?

  4. #4
    HM Support netsrak's Avatar
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    I don't see any open bugs for this for HM1. Can you send us some new hands and summaries?

    In HM2 this should work.

  5. #5
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    Quote Originally Posted by netsrak View Post
    I don't see any open bugs for this for HM1. Can you send us some new hands and summaries?

    In HM2 this should work.
    That's odd. This is a longstanding issue that many users have complained about. For example, see http://forums.holdemmanager.com/mana...urbo-sngs.html, http://forums.holdemmanager.com/mana...s-regular.html, http://forums.holdemmanager.com/poke...-sit-goes.html.

    I'll email a recent HH for you to look at.

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