bought upgrade, how to enter serial?
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  1. #1
    Junior Member
    Join Date
    Jul 2009

    Default bought upgrade, how to enter serial?


    I used the Cardrunners promo to upgrade my holdem manager. I currently have HEM Omaha and i just purchased a code for regular HEM.

    The only option i have right now is to clear my serial code, but I imagine that it iwll mean that I will lose my code for HEM Omaha.

    how can this be resolved?

    Thank you,

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    HM Support


    Help > Show Serial Number - write it down, in case u need it later.

    1) Help > Reset License.
    2) Close HM, restart HM, click Register, and finish the registration process.
    3) If you have any problems, please try using our registration system to reset your license.
    4) If you have any problems beyond that, please email the details to

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