Poker stars Import/Auto import problem
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  1. #1
    Junior Member
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    Jan 2012
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    3

    Default Poker stars Import/Auto import problem

    Hi.

    Holdem manager does not auto import ore import all the hands from poker stars ive done this:
    http://hm2faq.holdemmanager.com/ques...Import+Folders

    and this
    http://hm2faq.holdemmanager.com/ques...tup#setup%20HH

    I also changed the auto import to different folder.

    when i played it detected around 5 hands i then changed folder and restarted HEM2 and it worked for another few hands after before it stopped.

    I also see in mye report that 1 of the 90 man is counted as MTT and another STT i came ITM in one of them but both count as loss.

    Gracias very much for help.
    Joakim.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
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    20,898

    Default

    Please see this regarding the new Stars HH format:

    http://forums.holdemmanager.com/hm2-...tml#post839491

    If that doesn't do it, then it's an import folder issue. Please make sure that the Stars client is saving the hands (see options on the client).

    Make sure that Stars is set to English.

    Make sure that the import folder location from Stars' options is listed in hand importing - auto import folders.

  3. #3
    Junior Member
    Join Date
    Jan 2012
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    Default

    Changed language to English and it worked. Thank you.

    Joakim

  4. #4
    Junior Member
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    Jan 2012
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    Default

    Quote Originally Posted by udbrky View Post
    Please see this regarding the new Stars HH format:

    http://forums.holdemmanager.com/hm2-...tml#post839491

    If that doesn't do it, then it's an import folder issue. Please make sure that the Stars client is saving the hands (see options on the client).

    Make sure that Stars is set to English.

    Make sure that the import folder location from Stars' options is listed in hand importing - auto import folders.
    I have also problem with importing hands. My PokerStars client is saving handhistories and tournament results. Language is english. Those PokerStars are on HEM2 auto import folders. Handhistories begin "PokerStars Game #7..." so that is not the problem. HUD is also not working and I think it is related to this importing problem. Manual hand import does not do anything. I am using Windows Vista and UAC is turned off. I have used previously HEM1 and it has work well. I upgraded into HEM2 yesterday.

  5. #5
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
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    5,598

    Default

    HUD is also not working and I think it is related to this importing problem. Manual hand import does not do anything.
    Please reproduce the issue, close HM2 and send the log file to hm2support@holdemmanager.com with a link to this thread.

    Where is my log file?

    XP: c:\documents and settings\{username}\application data\HoldemManager

    Win7/Vista: c:\users\{username}\appdata\roaming\HoldemManager

    Enable the option to see Hidden Files and Disable “Hide protected operating system files”: How to see hidden files in Windows - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg

    Thank you.

  6. #6
    Junior Member
    Join Date
    Jan 2012
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    Default

    I solved problem. I removed auto-import from all sites but PokerStars and Unibet where I currently play. Now everything works ok.

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