Hi!
I bought some new hands from handhq.com and the massage in title has appeared during auto importing. I tried to restart unsuccessfully. Help me please!
Hi!
I bought some new hands from handhq.com and the massage in title has appeared during auto importing. I tried to restart unsuccessfully. Help me please!
Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.
Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.
Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.
Try reimporting the hands into a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager
Run a import from folder on them. (don't drop the hands in an auto import folder)
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here