no saved hand histories on bwin

[Syb0]

I have two computers with win7.On the PC the HHs of bwin are saved in userprofile\P5JavaClientSettings\hand history.On the laptop, there's only a "DPC" folder in it. Tha appdata\local\P5\bwin contains a hash.db and a logs folder with .log files.

[Patvs]

enable the option to see Hidden System Files: How to see hidden files in Windows




Then look again for handhistory folder on the laptop.
Check: C:\Users\%USERNAME%\AppData\Local\P5\handhistory

Or

C:\Users\%USERNAME%\P5JavaClientSettings\

[Syb0]

The "show hidden files,folders and drivers" was enabled.I unticked "hide protected operating system files" but still nothing in either of the folders I mentioned.

[Patvs]

I just played microstakes on bwin--> and the hands were saved in C:/Users/%USERNAME%\P5JavaClientSettings\Handhistory
in a file called: handhistory0.txt


Try doing a Windows FILE SEARCH on your computer for ".txt files" or play 1-2 hands then search for "handhistory0.txt"

If that doesn't resolve it reinstall the pokerclient.

[Syb0]

I've played on both of my machines. On the PC i have a W3YA, a handhistory, a DPC and a 25793037 folder in the C:\Users\%USERNAME%\P5JavaClientSettings\ folder while on my laptop I've got only W3YA folder...
My last suspicion is that on the PC my user name is Syb0 without any non-english characters while on the laptop my username is Szabó with ó and maybe bwin or java can't do anything with that character,thats why my HHs are not saved.

[Patvs]

Try changing the user name to not include non-English characters.
And reinstall the pokerclient on the laptop.

[Syb0]

i've reinstalled not only the client but also java,and nothing...I'll try changing it on the weekend.

[Patvs]

You downloaded the bwin full version right, and are not running the "play instantly" in browser client?

[Syb0]

of course I've downloaded.I've read that hand histories are only stored on my machine if I play with the downloaded version.

[netsrak]

If you can't figure it out we probably need to arrange a remote session: Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.