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Thread: HEM Graph

  1. #1
    Junior Member
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    Default HEM Graph

    I play the hyperturbo satellites on pokerstars, and according to my HEM graph i have a 19.6% roi over 273 games which is extremely unlikelym and the money in my account does not match what HEM says i have on the graph.

    HELP

  2. #2
    HM Support Patvs's Avatar
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    Default

    Go to Tourney--> Results--> Dataview-->
    and check if you have any incomplete games.


    Are you importing the tournament summaries? Read the tournament summary section @ http://faq.holdemmanager.com/questio...okerStarsSetup

    clear filters (even though it appears no filters are selected)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
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    Default

    Its importing them all fine, but the payouts are wrong in HEM. It says that i am getting my money back for coming third, when you only getting paid a couple of cents. I know you used to get paid third in the old structure of the hyperturbo satellites buy they have changed that.

  4. #4
    HM Support Patvs's Avatar
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    Default

    Email us a handhistory + summary file to support@holdemmanager.com
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    Whats a summary file and where do i get it from?

  6. #6
    HM Support Patvs's Avatar
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    Default

    Read: http://faq.holdemmanager.com/questio...okerStarsSetup

    Stars can save separate STT/MTT summaries that contain:
    #entrants, finish position, buyin, how much you won, etc.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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