I play the hyperturbo satellites on pokerstars, and according to my HEM graph i have a 19.6% roi over 273 games which is extremely unlikelym and the money in my account does not match what HEM says i have on the graph.
HELP
I play the hyperturbo satellites on pokerstars, and according to my HEM graph i have a 19.6% roi over 273 games which is extremely unlikelym and the money in my account does not match what HEM says i have on the graph.
HELP
Go to Tourney--> Results--> Dataview-->
and check if you have any incomplete games.
Are you importing the tournament summaries? Read the tournament summary section @ http://faq.holdemmanager.com/questio...okerStarsSetup
clear filters (even though it appears no filters are selected)
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Its importing them all fine, but the payouts are wrong in HEM. It says that i am getting my money back for coming third, when you only getting paid a couple of cents. I know you used to get paid third in the old structure of the hyperturbo satellites buy they have changed that.
Email us a handhistory + summary file to support@holdemmanager.com
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Whats a summary file and where do i get it from?
Read: http://faq.holdemmanager.com/questio...okerStarsSetup
Stars can save separate STT/MTT summaries that contain:
#entrants, finish position, buyin, how much you won, etc.
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If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here