Can't register secondary license on laptop
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  1. #1
    Junior Member
    Join Date
    Nov 2011
    Posts
    11

    Default Can't register secondary license on laptop

    Hi!
    Seems i'm unable to register my license for my secondary laptop :/



    License Failure Details
    --------------------------------------------------
    15.12.2011 15:07:00
    SharedLicenseHelper
    --------------------------------------------------

    Errors connecting to the server.

    DETAILS

    Could not activate license at server.
    The license is still encrypted and the internal properties cannot be accessed. To decrypt you must validate the license.

    System Info
    --------------------------------------------------

    Timestamp: 2011-12-15T15:07:00 / 2011-12-15T16:07:00
    Entry Assembly: HoldemManager, Version=2.0.0.5846, Culture=neutral, PublicKeyToken=null
    Base Directory: C:\Program Files (x86)\Holdem Manager 2\
    Platform: Windows 7 64-bit Service Pack 1 [6.1 Build 7601]
    OS Version: 6.1.7601.65536
    CLR Version: 4.0.30319.1
    Process Bitness: 64-bit
    Culture: de-AT / en-US
    Encoding: Western European (Windows)
    IIS Available: True

    Any help with this?
    thx a lot

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    We have a temporary issue with our license server which should be resolved soon and we apologize for any inconvenience caused. If you have not already done so please try running Holdem Manager again in a few hours and activate it. If you continue to have registration issues, please send your updated Reg.log file
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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