Active session summary 3863 3864
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  1. #1
    Member
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    Sep 2010
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    Default Active session summary 3863 3864

    Hi, the tournament's active session summary doesn't update, but the table finder and hands imported are always updating. If I press the refresh button HM2 crashes. After restarting the program the active session summary shows updated.

    Jorge Filipe

  2. #2
    You're out! udbrky's Avatar
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    Jul 2008
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    20,898

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    We need a log file when this happens. I can't find any emails from you in our system.


    Where is:
    My log file
    7: C:\Users\{username}\AppData\Roaming\HoldemManager\
    Showing hidden files and sytem files and folders: How to show hidden files in Windows 7
    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    Showing hidden files and sytem files and folders: Microsoft Corporation

  3. #3
    Senior Member
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    Jan 2010
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    I emailed you guys multiple times about the refresh button causing a crash in HEM2. Nothing has been done about it. If you save tournament tags you also get a crash.

    This is regardless of a new installation or computer. I installed a blank database on a new computer pressed the refresh button and it crashed. Probably some simple division by 0. Just figure out in the code what functions that refresh button addresses and fix it

  4. #4
    You're out! udbrky's Avatar
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    Jul 2008
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    I sent you an email. Is it any tag? Specific ones? I just created a tag and saved it without an issue, so I need more info regarding your tag.

  5. #5
    Senior Member
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    Jan 2010
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    Any tag. Just click on "export" (which is the same as saving the tag list). When you figure out a name for the file and click ok it crashes.

    Also it saves everything but the "Keyword Match".

    Not to mention it simply doesn't work with any of the other matches. I created a tag that had only one condition: 7500 starting chips. I have created a new db, created a new tag, and imported one file which had a tournament with a 7500 starting stack. It didn't automatically add the tag, nor did it find that tournament when searching for tournaments in the tag filter.

  6. #6
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
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    5,598

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    I have confirmed and written up your issues. Thank you for your help.

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