ONG 30P S&G HUD Problem
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  1. #1
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    Default ONG 30P S&G HUD Problem

    I
    When I play at BWIN, 30 Players Sit and Go Tourneys, Hand importing allrigth trougth the tourney, and Hud working well in first table. But when I'm moved for another tabel, Hud stops working. I try to find the new table, but get 0 players and no HUD.

    Can u help me pls

    Thx

    Pedr

  2. #2
    HM Support Patvs's Avatar
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    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe 1.12.07

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Hi

    I have Vista and Avira antivirus.
    Both holdem Manager, antivirus and windows are updated.

    Until 3 or 4 days ago I didnt had this problem.
    And apart from the HM update to version 07 I didnt change anything.

    Do u have other idea how to fixt this.

    P.S. Another change happenned. The winnnings of S&G 30 players had to be puted manually. Now they are imported when the tourney ends.

    Best regards
    Pedro

  4. #4
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    And something happenning in MTT tourneys.

    In first table everything ok. When I change table HUD not working. HM keeps importing hands normally

    Pedro

  5. #5
    HM Support Patvs's Avatar
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    Delete the file Program Files/RVG Software/HoldemManager/Config/exenames.txt
    Then try the TableFinder again: http://faq.holdemmanager.com/questio...inderToShowHUD
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

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  6. #6
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    Hi.

    I allready delete that file. Done it again, and same problem.

    I also tryed many times to find the table.
    When I put the X over the table, in the botton part of the window the name of the table it's correct. But the table dont go to the list so I can't select her. If I select another table and drag the X to the correct table in the HUD I get the name of the old table, but no players on it.

    This happens in BWIN MTT's and MTT S&G, but only after I'm moved to another table. In first table all work fine.

    Best Regards

    Pedro

  7. #7
    HM Support Patvs's Avatar
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    When you're moved to a new table. Try CLOSING the table.
    Then open the table again. And check if the table is found in TableManager. And the table number in TableManager matches the actual table number/name.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
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    Hi.

    Closed the table. reopenned and after a few hands tryed to find the table.

    HUD still can't put table in list. Tryed all kind of things. Nothing.

    Pedro

  9. #9
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    I think i know what the problem is.

    Version 1.12.6
    used to work with SNG 30 players when changing table.
    MMT scheduled tournaments changing table did not work.

    Now since 1.12.7
    fixed the MMT changing table
    but this has broken SNG 30 player changing table.

    The hand history text for changing table in MMT and SNG are not the same, so fixing one breaks the other, we need a fix which is compatible for both hand history text.

  10. #10
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    Hi.

    I even reboot my computer while in a tourney, but the problem still there.
    Even after rebbot Hud finder lists the old tables, but not list the new ones(where I'm in fact playing)

    In HUD windows the new ones are listed but with 0 players.

    And at the tables no HUD, not even for myself.

    In HM the hands are imported as usual.

    This happens both in 30P S&G and MTT's

    Pedro

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