Nothing happens when I try remove/create new notes
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  1. #1
    Senior Member
    Join Date
    Aug 2008
    Posts
    526

    Default Nothing happens when I try remove/create new notes

    I have made some changes and created some new notes.
    When I click "Proceed" in "Pending task" it just stayed on task 1 remove note ...

    Im sure the new notes I created are being processed when I create new notes.

    But is there any known problems with "Pending task"?

  2. #2
    Member
    Join Date
    Jul 2008
    Posts
    77

    Default

    I also experience the same.Nothing happens after I click proceed .If I remove some notes and create some notes at the same time the bar just remains empty without moving.

  3. #3
    Banned
    Join Date
    Nov 2011
    Posts
    490

    Default

    which version is this with. standalone or hm2 ot pt3

    have you guys tried resetting all notes?

  4. #4
    Senior Member
    Join Date
    Aug 2008
    Posts
    526

    Default

    2.0.0.5735
    HM2

    I have done reseting notes a few times.

  5. #5
    Banned
    Join Date
    Nov 2011
    Posts
    490

    Default

    PLS navigate to c:\users\YourWindowsLogin\AppData\Roaming\HoldemMa nager and find the files NoteCaddy log.txt and NoteCaddy error_log.txt


    If the total size of the filess is larger than 1 megabyte please compress them. The most efficient compression is 7z which can be created using 7-Zip. Alternatively, winzip creates zipx files which compress the files nearly as well. If the file is not that large, you can use windows explorer to create a regular zip file.

    Finally, email this file to support@notecaddy.com
    Please include a description that is specific as possible.

  6. #6
    HM2 Shark Tank Member
    Join Date
    Feb 2010
    Posts
    1,657

    Default

    I worked round this by closing task processor, assuming it had finished doing x/y then i click start process , perform pending actions and it has worked every time for me so far

  7. #7
    Senior Member
    Join Date
    Aug 2008
    Posts
    526

    Default

    Now it works but its really slow.
    It will be much faster to reset all notes and reimport all.
    ncslow.jpg

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