Import errors
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Thread: Import errors

  1. #1
    Junior Member
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    Default Import errors

    I am using version 1.06.02 and i am getting about 4000 import errors when importing everest hands into a brand new database over a 160K sample, it is throwing my winning off from 40K to 22K so these are crucial hands it is erroring on, can I somehow recover the errored hands so that I can get you to test them for me.

    Please not I am definitely using the newest version and I have tried to import multiple times even creating new databases.

    Please help

    thanks

  2. #2
    Tech Support Manager morny's Avatar
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    Move the HH to a new folder then try again and if its still not importing send me the HH to morny@holdemmanager.net
    --------------------------------------------------------------------------------------------------------------------
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  3. #3
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    Default

    Quote Originally Posted by morny View Post
    Move the HH to a new folder then try again and if its still not importing send me the HH to morny@holdemmanager.net

    I have already moved the hand history so that it imports, can i send you all 170K hands zipped up

  4. #4
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    Morny,

    The files when zipped up using winace are 11MB and i get the following message when i send it on

    We're sorry. There's a problem with the e-mail address(es) you're trying
    to send to. Please verify the address(es) and try again. If you continue
    to have problems, please contact Customer Support at (480) 624-2500.

    <morny@holdemmanager.net>:
    child status 100...The e-mail message could not be delivered because the user's mailfolder is full.

  5. #5
    Tech Support Manager morny's Avatar
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    Please try again or upload them somewhere online as my inbox dosent have any storage limits
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  6. #6
    Junior Member
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    Default

    Quote Originally Posted by morny View Post
    Please try again or upload them somewhere online as my inbox dosent have any storage limits

    Emailed you a link to the file

    Thanks

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