Bwin HUD-problems

[HungryEyes]

Hello,

Today I conifgured HEM for bwin.com. The auto-import function does work fine but whatever I try the Table Manager cant find the tables and there is no HUD. For the other skins I use everything works fine, only bwin.com doesnt seem to wanna work.

I searched for quite a long time to find a solution but nothing did help. Neither here in the forums, nor trying google


Your help is much appriciated !

[fozzy71]

Please update to the latest beta from the link in my signature.

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot.

If that doesn't help, please answer these questions.

[HungryEyes]

Thanks for your fast reply - here the informations you did ask for
I did change the default Player preferences before. Using the nlsixmax - could this cause the problem (with FTP and PS no problems)


1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

Sorry but I dont know where to find the version-number? .....HEM was updated before I started to configure bwin.com

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

bwin.com

2a) Have you clicked the Start Auto Import Button?

yes, I did

3) Have you the settings exactly as per the FAQ for your site?

yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

yes

5) Are the hands being imported into Holdem Manager?

yes

5a) Do they import if you create a new database?

yes

6) Have You Tried the Table Finder and did it work?

yes, I tried - did not work

7) If you open the HH are they written in English?

yes

8) If your using Vista have you UAC disabled?

I dont use Vista (XP pro)

9) Have you attached the holdemmanager.config file?

yes