Can't restore from backup file of HM2 Beta too HM2 release #3489
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  1. #1
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    Default Can't restore from backup file of HM2 Beta too HM2 release #3489

    ssia

    the backup will restore but shows no players/tourneys

  2. #2
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    ???

  3. #3
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    What exactly did you backup, and how?

    If you just backed up the PostgreSQL database using pgAdmin or something, that's not a complete database backup in HM2 as it was for HM1. Player data and some other info in HM2 is kept in files in your Parent Database folder, and must be backed up and restored along with the PostgreSQL database. However I think if you ran afoul of this (as I did early in the alpha), you'll get some kind of error saying the database is corrupt or invalid or whatever. It sounds like you're able to open the database in HM2 without error, but it appears empty?

  4. #4
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    Quote Originally Posted by Veteran68 View Post
    What exactly did you backup, and how?

    If you just backed up the PostgreSQL database using pgAdmin or something, that's not a complete database backup in HM2 as it was for HM1. Player data and some other info in HM2 is kept in files in your Parent Database folder, and must be backed up and restored along with the PostgreSQL database. However I think if you ran afoul of this (as I did early in the alpha), you'll get some kind of error saying the database is corrupt or invalid or whatever. It sounds like you're able to open the database in HM2 without error, but it appears empty?
    i used the backup feature in hm2

  5. #5
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    grrrrr

  6. #6
    Former HM Support DogNamedBluff's Avatar
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    I have confirmed and written up your issue. Backup/Restore is not working for tournaments. We appreciate your patience while this issue is resolved.

  7. #7
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    Quote Originally Posted by DogNamedBluff View Post
    I have confirmed and written up your issue. Backup/Restore is not working for tournaments. We appreciate your patience while this issue is resolved.
    it also does not import cash game players as well

  8. #8
    You're out! udbrky's Avatar
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    Please upload the backup file to a site like megaupload or dropbox, send us a link and a link to this thread - hm2support@holdemmanager.com

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