HEM 2 Preferred Seating
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  1. #1
    Junior Member
    Join Date
    Aug 2011
    Posts
    7

    Default HEM 2 Preferred Seating

    I have gone into HUD options - seating preferences and selected my HUD display to be displayed over seat 5. I have also set my preferred seat as seat 5 on the PokerStars website. However, after I apply and save my preferred seat my HUD keeps being displayed in its default position. When I check my preferred seat on the HEM seating preferences option my preference has not been applied or saved. I have done this numerous time with no success.

    NOTE: THE SEATING PREFERENCE ONLY RETURNS TO DEFAULT WHEN I OPEN UP A NEW TABLE. For e.g if I open up 3 tables, set my seating preference for my HUD display, the display will show correctly. However, if I open up a table after setting the preference, the HUD will display in its original position meaning every time I open up a new table my seating preference is ignored

    Help?
    Last edited by Magicccmann; 11-13-2011 at 01:20 AM.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Are you using HM1, or HM2?


    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 My Digital Life
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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