HEM not auto importing hands
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  1. #1
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    Default HEM not auto importing hands

    I have my PokerStars hands saved to the file "C:\Program Files (x86)\PokerStars\" and have imported that file to HEM. However, the hands are not auto importing and no HUD is being displayed on my tables.

    Help?

    Thanks.

  2. #2
    HM Support netsrak's Avatar
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    Thats not the correct folder, you need to use a separate handhistory folder.
    To avoid permission problems the best is if you create a new folder like c:\stats.hands and configure your Stars client to write hands and tourney summaries to this folder and add it to the HM auto-import folders.

  3. #3
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    Quote Originally Posted by netsrak View Post
    Thats not the correct folder, you need to use a separate handhistory folder.
    To avoid permission problems the best is if you create a new folder like c:\stats.hands and configure your Stars client to write hands and tourney summaries to this folder and add it to the HM auto-import folders.
    I know have the HH's being saved to "C:\Program Files (x86)\PokerStars\stats.hands\" is this correct?
    Last edited by Magicccmann; 11-12-2011 at 10:35 AM.

  4. #4
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    Also, when I create a new folder and try and save my HH to it, is says nothing found?

  5. #5
    HM Support netsrak's Avatar
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    Hi, don't use a subfolder of program files, please use c:\stars.hands

    After creation play a real money hand and check whether a file appears in this folder. Can you import this file manually into HM via "hand importing"?
    If this works add the folder to the auto-import folders and try again.

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