Note Caddy and Microgaming
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  1. #1
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    Default Note Caddy and Microgaming

    Hi.

    Does Note Caddy only works with Unibet and not the whole Microgaming network?

    Daniel

  2. #2
    Junior Member Erika1's Avatar
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    A couple days ago I entered a $2 Loaded Sit & Go tourney with 4 other players. The $2 was deducted from my account. When the tourney started, I clicked to enter and the page just loaded....and loaded....and loaded. It would not let me in!

    I logged out quickly and logged back in. Tried again...same thing. It just hung up. I was able to view the details of the tourney and my name was still listed as a player and while everyone else had been scoring points, I was at 0. After 3 minutes, I just gave up. Luckily (for once!) I remembered to make a note of the Tourney ID.

    When I contacted support (Royal Vegas Casino), they got all my information and said they had to forward it to Micro gaming to figure out what happened.

    Now, I *know* this isn’t the first time, but this is the first time I paid to play AND remembered to write down the ID number before it disappeared. I've been unable to enter a tourney a few times, and several times have been "booted" out. But, when I asked support if they had this issue a lot, they said this was the *first* time anyone had reported something like that.

    Maybe no one even bothers complaining?

    Just wondering if anyone has had similar issues w/Microgaming.

  3. #3
    NoteCaddy sreticentv's Avatar
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    Default

    Quote Originally Posted by neonsolen View Post
    Hi.

    Does Note Caddy only works with Unibet and not the whole Microgaming network?

    Daniel
    it's supposed to. Is it not working?

    Quote Originally Posted by Erika1 View Post
    A couple days ago I entered a $2 Loaded Sit & Go tourney with 4 other players. The $2 was deducted from my account. When the tourney started, I clicked to enter and the page just loaded....and loaded....and loaded. It would not let me in!

    I logged out quickly and logged back in. Tried again...same thing. It just hung up. I was able to view the details of the tourney and my name was still listed as a player and while everyone else had been scoring points, I was at 0. After 3 minutes, I just gave up. Luckily (for once!) I remembered to make a note of the Tourney ID.

    When I contacted support (Royal Vegas Casino), they got all my information and said they had to forward it to Micro gaming to figure out what happened.

    Now, I *know* this isn’t the first time, but this is the first time I paid to play AND remembered to write down the ID number before it disappeared. I've been unable to enter a tourney a few times, and several times have been "booted" out. But, when I asked support if they had this issue a lot, they said this was the *first* time anyone had reported something like that.

    Maybe no one even bothers complaining?

    Just wondering if anyone has had similar issues w/Microgaming.
    I am sorry to hear you're having problems but this is definitely not the right place to post this

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