License Activation Problem in Windows 7
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  1. #1
    Junior Member
    Join Date
    Dec 2008
    Posts
    8

    Default License Activation Problem in Windows 7

    I upgraded my PC to Windows 7 x64 today and when I try to activate Holdem Manager it will not work. At first it says "Success. Select OK to continue." but on the next screen it says "A vaild license could not be obtained for 'Holdem Manager'."

    I have User Accounts Control and my firewall (NIS 2010 beta) disabled. I tried deleting the "holdemmanager.exe.ldat" file and activating again but the results were the same. I am running both the holdemmanager.exe and hmhud.exe in administrator mode.

    Here are the complete details of the error:


    License Failure Details
    --------------------------------------------------
    7/28/2009 11:43:22 PM
    HoldemManager.Ӧ
    --------------------------------------------------

    A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.

    DETAILS

    No compiled licenses found.

    No licenses found in C:\Program Files (x86)\Holdem Manager.

    Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
    Serial number not provided.

    Could not validate license "Professional Edition (PRO-)" in HoldemManager.
    Serial number not provided.

    Could not validate license "Small Stakes HE/OM (SM2-)" in HoldemManager.
    Serial number not provided.

    Could not validate license "Professional HE/OM (PR2-)" in HoldemManager.
    Serial number not provided.

    Could not validate license "Omaha Small Stakes (SOM-)" in HoldemManager.
    Serial number not provided.

    Could not validate license "Omaha Professional (POM-)" in HoldemManager.
    Serial number not provided.

    Could not validate license "Evaluation Edition (TRY-)" in HoldemManager.
    License was used to unlock another license or was modified by the server.

    Could not validate license "Professional Edition ()" in HoldemManager.
    Cannot validate license at server.
    Could not perform validation request: VALIDATE.

    Stopped looking for additional licenses.

    System Info
    --------------------------------------------------

    Timestamp: 2009-07-28T23:43:22 / 2009-07-28T18:43:22Entry Assembly: HoldemManager, Version=1.8.0.0, Culture=neutral, PublicKeyToken=null
    Base Directory: C:\Program Files (x86)\Holdem Manager\
    Platform: Windows Vista Media Center 64-bit [6.1 Build 7600]
    OS Version: 6.1.7600.0
    CLR Version: 2.0.50727.4927
    Process Bitness: 32-bit
    Culture: en-US / en-US
    Encoding: Western European (Windows)
    IIS Available: True
    Machine Code: CS55T-WU6UG-FU1DV-3CT8D-UFW8R-7HULH

    Assemblies
    --------------------------------------------------

    Accessibility *
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

    DeployLX.Licensing.v3 *
    3.1.2000.0 / 3.1 R 19262 for .NET 2.0
    C:\Program Files (x86)\Holdem Manager\DeployLX.Licensing.v3.dll

    DevComponents.DotNetBar2 *
    7.9.9.3 / 7.9.9.3 for .NET
    C:\Program Files (x86)\Holdem Manager\DevComponents.DotNetBar2.dll

    h7ogchrb *
    3.1.2000.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)


    HMClass *
    1.0.0.0 / 1.0.0.0 for .NET
    C:\Program Files (x86)\Holdem Manager\HMClass.dll

    HoldemManager *
    1.8.0.0 / 1.8.0.0 for .NET
    C:\Program Files (x86)\Holdem Manager\HoldemManager.exe

    mscorlib
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

    System
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

    System.Configuration
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

    System.Drawing
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

    System.Web
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

    System.Web.Services
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

    System.Windows.Forms
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

    System.Xml
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
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    32,814

    Default

    Please email your problems and license details to sales@holdemmanager.net.

  3. #3
    Junior Member
    Join Date
    Dec 2008
    Posts
    8

    Default

    Email sent.

    I didn't realize my registration key was in my original post until it was too late to edit. Could you edit my original post so that my registration key is not shown? Or better yet, just delete this thread?

    Thanks.

  4. #4
    Administrator Rvg72's Avatar
    Join Date
    Jul 2008
    Posts
    3,056

    Default

    Hi, that PRO code is your old code and it had been cancelled. You have upgraded to Omaha + Holdem which is a new code that starts with PR2. I have sent you the code you should be using

    Roy

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