Show wrong information

[norshelmer]

I playing 9 man 45 peoples tournaments and the stats show 6-Person 3 tables.

How can this be corrected?

[pjo336]

Hello,


What site is this on?

Try closing and reopening HM2 and checking again.

If still not fixed, try reimporting the problem HH into a new database.

If it is still an issue, email the hand history and a link to this thread to Hm2support@holdemmanager.com

[norshelmer]

Hello,


What site is this on?

Try closing and reopening HM2 and checking again.

If still not fixed, try reimporting the problem HH into a new database.

If it is still an issue, email the hand history and a link to this thread to Hm2support@holdemmanager.com

Hello. I am playing at pokerstars and still have this problem. I am on the free trail still. Now it showing 27-person and 18-person. Still I have only played 45 man and 90 man.

[DogNamedBluff]

Hello. I am playing at pokerstars and still have this problem. I am on the free trail still. Now it showing 27-person and 18-person. Still I have only played 45 man and 90 man.

Please zip and email some of the problem hand histories with a link to this thread to Hm2support@holdemmanager.com

[norshelmer]

Please zip and email some of the problem hand histories with a link to this thread to Hm2support@holdemmanager.com

Hello and thank you for your help. What do you meen by Zip? Shall I Zip the installation files were I installed this program?

Best regards,
NorsHelmer

[DogNamedBluff]

Hello and thank you for your help. What do you meen by Zip? Shall I Zip the installation files were I installed this program?

Best regards,
NorsHelmer

Please add some of the hand histories from the tournaments to a folder > right click on the folder > select send to Compresses (zipped) Folder > attach the zip file to an email and send to hm2support@holdemmanager.com. This will help us narrow down and resolve the issue. Thank you.

[norshelmer]

Please add some of the hand histories from the tournaments to a folder > right click on the folder > select send to Compresses (zipped) Folder > attach the zip file to an email and send to hm2support@holdemmanager.com. This will help us narrow down and resolve the issue. Thank you.

Sent!

Thank you all for the help so far.

Best regards,
norshelmer

[norshelmer]

Sent!

Thank you all for the help so far.

Best regards,
norshelmer

Looks like they do not know whats wrong whit HM2 Sent an email to the suport 17 november 2011 and have not still got any reply exept the auto-respond email.

Its not that I need that the right stats shall show up in the program. Still it have ben more plesent after I end the freetrail and decide to get the program or not.

Best regards,
NorsHelmer

[pjo336]

Hello,

I have located your email in the bug report box. This issue is in line to be worked on. You should have received a response from us to tell you this, but I see that you did not. We are very sorry to have not offered the proper response.

[norshelmer]

Hello,

I have located your email in the bug report box. This issue is in line to be worked on. You should have received a response from us to tell you this, but I see that you did not. We are very sorry to have not offered the proper response.

No problems, just hope I can se the proper sats beffor my trail runs out.

Best regards,
NorsHelmer