Ladbroke Poker Hands Not Importing

[Epsilon]

Whilst playing 200 hands today running ver 1.12.05, 4 hands only were imported that could be viewed by the Report option. The HUD functioned correctly during this time. However, when I went to replay some hands, the record of some 70K hands (mostly from NOIQ) could not be found. Please advise.

[Patvs]

Which Operating System, Firewall, and Anti-Virus are you using?


For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin"from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.



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