HM2+NoteCaddy: NoteCaddy Notes appear/disappear playing live
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  1. #1
    Junior Member
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    Default HM2+NoteCaddy: NoteCaddy Notes appear/disappear playing live

    Hi,
    Title says it all.
    When playing live, NoteCaddy notes are OK at the beginning, then after a while (15min), they disappear and i only have the user notes showing.
    Sometimes when i stop/start the hud again they reappear, but not always.
    Thanks
    Fabien

  2. #2
    Senior Member
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    Had the same problem yesterday. Have you try with the upadate? Not having the problem with version .5586

  3. #3
    Senior Member Broot's Avatar
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    I have the last update installed, still having this trouble
    Please, help..

  4. #4
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    Same here, help please.
    Even when the icons are there, if I hover my mouse over the icons I don't get any pouup, but only the names of the players (appart from my own icon)
    Last edited by FredMadison; 11-11-2011 at 02:51 PM.

  5. #5
    NoteCaddy sreticentv's Avatar
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    how long are we playing before this starts to happen? Do the notes ever come back once they disappear?

  6. #6
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    This begin as soon as I start playing (maybe, I'm not sure, the first time I hover my mouse, it's working, only the first time, but I'm not even sure). The NC icons appear and disapear again and again constantly during the play.
    Like I said in my previous message I don't have any popup appearing only the names of the players.

  7. #7
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    If you want a teamviewer session to check out what's going on, I'm ok

  8. #8
    NoteCaddy sreticentv's Avatar
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    I'm not opposed to team viewer but you are being quite clear now so I don't think it's needed. Some caching changes will go in the next hm2 release and we'll re-eval from there. Unfortunately, I can't repro this on any of my 4 test comps or it'd have been fixed immediately

  9. #9
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    Hi,
    Just to let you know, nothing has changed. I still can't use NC, icons disappear...

  10. #10
    NoteCaddy sreticentv's Avatar
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    no patch has come out so I'm not sure how it would change...

    Unfortunately I have no control over that. You can grab the newest build from here though http://videos.holdemmanager.com/HMBu...ager2Setup.exe

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