HM2 does not start
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  1. #1
    Junior Member
    Join Date
    Apr 2011
    Posts
    9

    Default HM2 does not start

    here is the error


    00:00.015 [Main:UnityBootstrapper.Run] Logger was created successfully.
    00:00.017 [Main:UnityBootstrapper.Run] Creating module catalog.
    00:00.020 [Main:UnityBootstrapper.Run] Configuring module catalog.
    00:00.020 [Main:UnityBootstrapper.Run] Creating Unity container.
    00:00.068 [Main:UnityBootstrapper.Run] Configuring the Unity container.
    00:00.077 [Main:UnityBootstrapper.ConfigureContainer] Adding UnityBootstrapperExtension to container.
    00:00.177 [Main:Bootstrapper.ConfigureContainer] ConfigureContainer loaded in 100.0002ms
    00:00.177 [Main:UnityBootstrapper.Run] Configuring ServiceLocator singleton.
    00:00.187 [Main:UnityBootstrapper.Run] Configuring region adapters.
    00:00.207 [Main:Bootstrapper.ConfigureRegionAdapterMappings] ConfigureRegionAdapterMappings loaded in 20ms
    00:00.207 [Main:UnityBootstrapper.Run] Configuring default region behaviors.
    00:00.217 [Main:UnityBootstrapper.Run] Registering Framework Exception Types.
    00:00.217 [Main:UnityBootstrapper.Run] Creating the shell.
    00:00.415 [Main:App.App_DispatcherUnhandledException] Exception: System.Xml.XmlException: Root element is missing.
    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)
    at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
    at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
    at System.Xml.XmlDocument.Load(XmlReader reader)
    at System.Xml.XmlDocument.Load(String filename)
    at Nini.Config.XmlConfigSource.Load(String path)
    at HoldemManager.Infrastructure.MiniConfiguration..ct or()
    at HoldemManager.Infrastructure.Singletons.get_MiniCo nfigurationService()
    at HoldemManager.Bootstrapper.ApplyTheme()
    at HoldemManager.Bootstrapper.CreateShell()
    at Microsoft.Practices.Composite.UnityExtensions.Unit yBootstrapper.Run(Boolean runWithDefaultConfiguration)
    at HoldemManager.App.OnStartup(StartupEventArgs e)
    at System.Windows.Application.<.ctor>b__1(Object unused)
    at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)
    at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
    at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
    at System.Xml.XmlDocument.Load(XmlReader reader)
    at System.Xml.XmlDocument.Load(String filename)
    at Nini.Config.XmlConfigSource.Load(String path)
    at HoldemManager.Infrastructure.MiniConfiguration..ct or()
    at HoldemManager.Infrastructure.Singletons.get_MiniCo nfigurationService()
    at HoldemManager.Bootstrapper.ApplyTheme()
    at HoldemManager.Bootstrapper.CreateShell()
    at Microsoft.Practices.Composite.UnityExtensions.Unit yBootstrapper.Run(Boolean runWithDefaultConfiguration)
    at HoldemManager.App.OnStartup(StartupEventArgs e)
    at System.Windows.Application.<.ctor>b__1(Object unused)
    at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

  2. #2
    Senior Member
    Join Date
    Aug 2011
    Posts
    180

    Default

    Please try to start it again and send your reg log as a file please.

    Thanks

  3. #3
    Member
    Join Date
    Feb 2009
    Posts
    31

    Default

    I have exactly the same problem. Reinstalling didn't help. It worked fine yesterday.

  4. #4
    Junior Member
    Join Date
    Apr 2011
    Posts
    9

    Default

    Quote Originally Posted by CDB_HM View Post
    Please try to start it again and send your reg log as a file please.

    Thanks
    i have tried starting it again and restarted my com, uninstalled and reinstalled hem2 but doesnt work, it was working fine previously.

    what do you mean send reg log as a file? i sent the error to your support email.

    thank you.

  5. #5
    HM Support sideshow's Avatar
    Join Date
    Aug 2011
    Posts
    2,605

    Default

    Hi,

    Please send you Reg file to hm2support@holdemmanager.com


    7: C:\Users\{username}\AppData\Roaming\HoldemManager\
    Showing hidden files and sytem files and folders: How to show hidden files in Windows 7

    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    Showing hidden files and sytem files and folders: Microsoft Corporation

    Thanks

  6. #6
    Member
    Join Date
    Feb 2009
    Posts
    31

    Default

    here's my reg.log
    Attached Files Attached Files

  7. #7
    Junior Member
    Join Date
    Apr 2011
    Posts
    9

    Default

    hi i have sent the reg log and have received no replies so far. should i place my reg log here instead?

  8. #8
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please delete everything EXCEPT FOR DATABASE AND CONFIG in:

    Win7: C:\Users\username\AppData\Roaming\HoldemManager\

    Showing hidden files: How to show hidden files in Windows 7

    XP: c:\documents and settings\username\Application Data\HoldemManager

    Showing hidden files: http://www.microsoft.com/resources/d....mspx?mfr=true

    Uninstall HM2 and then Reinstall latest HM2

    http://www.holdemmanager.com/downloa...er_2_Setup.exe

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