Pacific errors
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Thread: Pacific errors

  1. #1
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    Default Pacific errors

    Yesterday I played a couple of hundred hands on Lucky Ace which was imported fine into my HEM database. I then tried to transfer the hands to another database using HEM:s export hands alternative.
    But when I tried to import them in the new database I got hand errors on 95 of the hands.
    What can possibly have caused this error.

    I have played with Handgrabber and Lucky Ace saving the hand histories to the disk at the same time. But since HEM imported them correctly into my first database I can't see that the problem is due to that.

  2. #2
    HM Support netsrak's Avatar
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    Which HM Version?

    Update to the latest beta 20 http://www.holdemmanager.com/downloads/HmBetaUpdate.exe and try again please.

  3. #3
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    You can't really assume that I don't use the latest Beta Version since every support thread will then consist of two posts more, and especially not when there is a problem that reasonably enough can't be Beta related.
    Exporting and importing hands within HEM has at least for me worked in every single Beta I used.

    Is there anywhere I can see exactly what is erreneous with the HH instead of just seeing the message "import errors".

  4. #4
    HM Support netsrak's Avatar
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    Sorry but you didn't mention your version and the "normal" user is not reading other threads.

    In the Holdemmanager installation path are a lot of log files. You can look through them to see if you get more details about the problem.

  5. #5
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    When Holdemmanager is exporting the hands I have 136 hands looking like this in the exported file:

    ***** Pacific Hand History for Game 12052867 *****
    $3/$6 Limit Hold'em - *** 07 23 16:40:20 2009

    And I have 95 hands looking like this:

    ***** Cassava Hand History for Game 12052907 *****
    $1.50/$3 Blinds Fix Limit Holdem - *** 23 07 2009 16:40:38

    It is the 95 latter hands that gets import errors in the database I'm trying to import them too.

  6. #6
    HM Support netsrak's Avatar
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    Please mail the hands with a link to this thread to fabio@holdemmanager.net. He'll have a look into it.

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