Not all hands importing when updating from HM1 to HM2
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  1. #1
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    Default Not all hands importing when updating from HM1 to HM2

    Title of the thread should pretty much say it all. I wanted to import my hands from my old database HM1 into the new HM2 database. It says it completed fine but there seems to be a very large amount of hands missing. I am currently running the import again (a slow process) which is about half way through to see if it picks up any more hands, so far it still hasn't. I'll post again with the outcome. Any advice please? Thanks.

  2. #2
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    So the import has completed again for the second time, I was careful to make sure I selected all hands up to todays date, for all people (and included notes) and the same thing, several hundred thousand hands missing.

  3. #3
    Tech Support Manager morny's Avatar
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    Hi, can you backup and upload your HM1 database to a site like uploading.com and well test this, please email to hm2support@holdemmanager.com
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  4. #4
    Senior Member
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    +1
    ...and... I reported this bug LONG TIME AGO, but obv support didn't care about
    http://forums.holdemmanager.com/bug-...ort-issue.html


    I got 750 hands on a site... HM1 shows about 750k hands , while HM2 375 ...

    I sent you the file right now
    Last edited by fiammaz; 11-05-2011 at 01:00 AM.

  5. #5
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    Same here.

  6. #6
    You're out! udbrky's Avatar
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    Quote Originally Posted by morny View Post
    Hi, can you backup and upload your HM1 database to a site like uploading.com and well test this, please email to hm2support@holdemmanager.com
    Moerto ^^

  7. #7
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    Default How to?

    Hi, sorry for such a noob question but how do I find my database? I realise it is likely stored in slightly different places on different computers but roughly where do I need to look. I couldn't just find it through the search function. Once I find it I'll upload it, also would it be helpful at all if I uploaded the new database HM2 as well? Thanks.

    Edit: Don't worry, figured this out, going to upload it shortly.
    Last edited by Number 34; 11-05-2011 at 03:24 PM.

  8. #8
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    Hi, sorry it has taken me some time. I have now uploaded the database and sent you an email with the link. Thanks for your help.

  9. #9
    Member sarvam's Avatar
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    I and another user also only could imported hands until 16 October 2011. After that no hands have been imported from HM1 database.

    Could you see if only had imported until this date?
    Last edited by sarvam; 11-06-2011 at 08:37 PM.

  10. #10
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    i have the exact same problem. not gonna upgrade till the hm2 is more perfected.

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