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  1. #1
    Junior Member
    Join Date
    Oct 2011
    Posts
    9

    Exclamation How to enter my license code

    Hello, i would like to know how to enter my license number and where to enter it in hempro2

    Regards,
    Areop

  2. #2
    NoteCaddy sreticentv's Avatar
    Join Date
    Dec 2009
    Location
    No direction but to trust the final destination
    Posts
    6,455

    Default

    if you bought NC from holdem manager, there is no separate license code. It should activate automatically. If not:

    This could be caused by your licenses being cached. Please try the following:

    Close HM2

    Delete:

    C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic

    Restart HM2 and enter your HM2 code again and it should ping the server correctly and update the license


    If that doesn't work please submit a log file. It can be found at

    c:\users\YourWindowsLogin\AppData\Roaming\HoldemMa nager\log.txt

    Make sure you have windows set to show hidden files

  3. #3
    Member
    Join Date
    Sep 2010
    Posts
    75

    Default

    same problem
    C:\ProgramData\XHEO INC\SharedLicenses\ is emty

  4. #4
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
    Location
    Eridani 40
    Posts
    20,946

    Default

    - Enable the option to see Hidden Files and Disable “Hide protected operating system files”: How to see hidden files in Windows - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg

  5. #5
    Junior Member
    Join Date
    Jul 2010
    Posts
    19

    Default

    got it working... the trick after you delete the license file is to then restart the computer and THEN restart HEM2... I was deleting the file then restarting HEM2 and the program just rewrote the old license file back in, thats why it wasn't working... so, to summarize...

    delete the file

    restart computer

    start HEM2

    enter new code

    success...


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