Upgrade from Beta to Purchased
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  1. #1
    Junior Member
    Join Date
    Jul 2009
    Posts
    25

    Default Upgrade from Beta to Purchased

    Tried looking around for the official upgrade .exe and can't find it. Is the only installer for HM2 now the main first time install program or is there an upgrade .exe that I can use that won't overwrite everything? I as alpha/beta and tonight I purchased the upgrade, but when I am putting my new serial in the box to verify(in the beta version), it is telling me "The serial number could not be used to unlock the software. Please try again." I was hoping that I could clear the serial then just use the auto-update, but I guess not?

  2. #2
    HM Support pjo336's Avatar
    Join Date
    Sep 2008
    Posts
    149

    Default

    Hello,

    That should work. It sounds like you are having a registration issue. Please send your Reg.log file from the C:\Users\YourName\AppData\Roaming\HoldemManager folder to hm2support@holdemmanager.com. If your Windows is hiding known file extensions the file will simply be called 'reg'.

  3. #3
    Junior Member
    Join Date
    Jul 2009
    Posts
    25

    Default

    sent

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