HUD works only with cash games
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  1. #1
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    Default HUD works only with cash games

    Hi,

    HUD works with NL cashgames at Pokerstars and Everest, but at neither site does it work with sit'n'go-s.

    Holdem Manager Trial 1.09 beta 18a

    I clicked on Start Auto Import

    All configurations match your requirements at both site (since the HUD works at cash games, but I double-checked).

    Hand histories show up in both folders and are imported just fine into HM. Database is brand new.

    Table Finder finds the tables, but when I use the little x to select the tables, it does not get the table data.

    Hand histories are in English.

    I don't know what UAC is, but I don't have Windows Vista.

    I can't attach the config file, since it's size is 5kb - too large to upload...

    Thanks!

  2. #2
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    Having the same issue... not sure what it is either.

  3. #3
    *** HM3! *** fozzy71's Avatar
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    I am testing on stars now, using HM 1.09 Beta 18a and playing a $1 SNG with no issues.


    Can you please take look in this folder when playing and importing, and see if any files appear.

    C:\Program Files\RVG Software\Holdem Manager\Importing\HUD Data

    There should be 2 files per table. A .hh and a .dat file.


    The problem with the upload is our new forum server we just moved to, not the size of your file. You would normally be able to upload that, as 5KB is tiny.

  4. #4
    HM Support netsrak's Avatar
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    For SnGs and MTTS it is necessary that the pokersite client is completely in english. English handhistories are not enough

  5. #5
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    Default Multiple Table SnG i do not get a HuD

    i checked all the things listed above, they all are working, on cash game tables i do get the HuD, anyone got any suggestions?

    Thnx

  6. #6
    HM Support netsrak's Avatar
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    Please check and post the answers to this FAQ: http://www.holdemmanager.net/faq/afm...aspx?faqid=174

    and also post a screenshot of a not working table.

  7. #7
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by netsrak View Post
    .....

    and also post a screenshot of a not working table.
    When you do this, please also post a screen shot of the Table Manager window, and the contents of the \Holdem Manager\Importing\HUD Data folder.

  8. #8
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    For some odd reason my print screen button is not working.
    But i can tell you how they look

    * The poker table looks just like when i play without HM, no difference

    * The HUD data folder has several files: a DAT and a HH file for every table i sat on during the SnG (it's multi-tabled)

    * The Table Manager look like when you have your hand history set in a diffenent language from English (had this problem earlier).
    It gives the right table/SnG but the wrong Pot, #players, Fishies, VP$IP, Won and Hands (this stays at 0).

    * I do use the trial version at the moment, maybe that makes a difference. Wont buy HM till i know it works...
    Further i checked all the boxes on player prefences, i gave my seating positions and it works with cash tables.

    BTW HM does import the data when i am playing the SnG's it's just letting me see it in HUD when im playing.
    Last edited by P.Dekker; 07-22-2009 at 08:27 AM. Reason: forgot something

  9. #9
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    Ok found the problem, apparently the update wasnt installed properly on my comp, re did it and its working now. Thnx for the help.

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