The main issue is I was using an older version of HEM (whatever was current circa November 2008) and the HUD was working just fine. I decided to upgrade to the latest version of HEM (1.09 beta 18a) and the hands are still importing (see attached screenshot for proof) but the HUD is not displaying and the tables are not showing in Table Manager (see attached screenshot). I tried using table finder but that did not work either. Note: I only play cash games on bodog.
Here are my answers to the HUD FAQ:
1) What version of Holdem Manager are you using?
1.09 beta 18a
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Bodog. I currently only play on Bodog and only play cash games.
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes, C:\program files\Bodog Hand Grabber
5) Are the hands being imported into Holdem Manager?
Yes. I see my current session stats being updated in the Sessions tab under the Cash Game section.
5a) Do they import if you create a new database?
n/a
6) Have You Tried the Table Finder and did it work?
Yes I have tried it, and no it did not work.
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
n/a (I am running XP)
9) Have you attached the holdemmanager.config file?
Yes