Bodog Hands importing but HUD not displaying.

[Mike chops]

The problem seems to be that the HUD can't find the name of the client program from the table window. I'm not sure why. It works here. Can you try reinstalling the Bodog client? If that doesnt work I'd try reinstalling HEM. Please let us know how you get on

[JovRock24]

Okay, I've reinstalled beta 18a. I've attached the new config file.

I already tried reinstalling HEM (even tried beta 17 at the advice of another post). Don't know how reinstalling bodog would help the issue but I reinstalled it anyways. This issue only started after I switched to beta 18a from a much earlier version that I had downloaded back in October 2008, which always ran fine. Only reason I downloaded the latest beta was just to see some of the latest features (i.e. table scanner, etc).

[JovRock24]

Any updates or any more suggestions? One of the reasons I switched from Poker Tracker to HEM was b/c HEM's HUD worked with Bodog whereas Poker Tracker 3 did not at the time. Not having the HUD auto launch is very frustrating to me as I am big on table selection and therefore switch tables quite a bit. Any more assistance you could provide would be greatly appreciated.

[netsrak]

Please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer session.

[JovRock24]

I went ahead and uninstalled HEM one more time and this time just reinstalled HEM without doing the new Beta Update and the HUD is automatically launching now so I'm just going to run with that.

Thanks.