Doesn't work, need help
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  1. #1
    Junior Member
    Join Date
    May 2011
    Location
    Amsterdam, The Netherlands.
    Posts
    16

    Default Doesn't work, need help

    Since a long time I restarted playing poker again and for the first time since
    my purchase (also a long time ago) I wanted to try HM.
    I don't understand a whole lot about it and this is the main issue:
    When I f.e. open a 10NL 6-Max, it shows in a new screen that i'm playing at that table,
    but it just remains as 0/6 players and won't add any information.
    My HUD won't appear as well, so I must be doing something wrong.
    In general, I just don't have the idea that HM is connected with my PS profile.
    Help is much appreciated.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Ignore the 0/6 player info in TableManager. That window is only used to detect the tables. You can minimize the TableManager window.

    -Make sure your PokerStars lobby language is in English
    -Read http://faq.holdemmanager.com/questio...okerStarsSetup and make sure PokerStars saves the handhistories
    -Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe
    -Add the handhistory folder as an auto import folder in HoldemManager

    Video tutorials: http://faq.holdemmanager.com/questio...erVideoLibrary
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    May 2011
    Location
    Amsterdam, The Netherlands.
    Posts
    16

    Default

    Quote Originally Posted by Patvs View Post
    Ignore the 0/6 player info in TableManager. That window is only used to detect the tables. You can minimize the TableManager window.

    -Make sure your PokerStars lobby language is in English
    -Read http://faq.holdemmanager.com/questio...okerStarsSetup and make sure PokerStars saves the handhistories
    -Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe
    -Add the handhistory folder as an auto import folder in HoldemManager

    Video tutorials: http://faq.holdemmanager.com/questio...erVideoLibrary
    Thanks there mate, gonna try it this evening.
    Your help is/was much appreciated.

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