HM2 problem while importing hands from HM1
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  1. #1
    Junior Member
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    Sep 2011
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    Default HM2 problem while importing hands from HM1

    I have an HM1 database with 59k+ hands of nlhe 6max on ongame.it, all from the same stakes.
    I ran the import with the feature in the database tabe on HM2 and it found and imported all the 59k+ hands, but when I check reports or graphs it only shows 54k+ hands.

  2. #2
    HM Support Patvs's Avatar
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    Feb 2009
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    Default

    Run a manual import from folder on the HM1's archive folder, default: C:/HMArchive.
    Try reimporting all the hands into a new database.

    If it imports 59k hands, but it only shows 54k hands in your graph, this is caused, because there was no hero (or another hero) in 5k hands. Or some of the hands were freeroll/STT/MTT hands, or observed hands. HoldemManager can actually buffer 1 hand: when you sit at the table, HoldemManager can import (sometimes it will be a incomplete hand) the hand that is being played when you join the table.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
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    May 2009
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    Default

    I also have problems with importing hands
    Hands with HEM1 imported correctly, are not imported from HEM2, about 50k

  4. #4
    HM Support Patvs's Avatar
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    Default

    Are they imported as errors, or they import but don't show up?
    Are you importing the archive folder?

    Was there a hero -who was dealt holecards- in these missing hands? Are they cashgame hands?
    Can you email us a handhistory for such a hand?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Member
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    Jun 2011
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    81

    Default

    I have the same problem. I imported hands from HM1 (exprted from another comp) and lost 10% jf my hands with errors. I sent my base to support near a week ago.

  6. #6
    Junior Member
    Join Date
    Sep 2011
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    15

    Default

    Importing hands from the archive didn't resolve my problem.
    I solved by exporting hands from the HM1 db and importing with the import files features in HM2

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