HM conflict with PokerStars HotKeys
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  1. #1
    Junior Member
    Join Date
    Oct 2011
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    2

    Default HM conflict with PokerStars HotKeys

    Hello!

    I use HM when playing on PokerStars.com. PS recently introduced Hotkeys - option to perform actions on the poker table with keyboard shortcuts.

    So I configured my Hotkeys and they work OK, even when the TableNinja is on.

    When I open Holdem Manager and click the AutoImport option the PS Hotleys cease to be active and I can use only nouse. If I close HM, the Hotkeys become active again.

    Effectively I can't use Hotkeys and HM at the same time which is a real trouble for me.

    Hope for some feedback on the matter.

    Thanks!

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator.* Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin"from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

    *do the same for the main PokerStars.exe file
    Add exceptions to the windows firewall for those files, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily

    Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Oct 2011
    Posts
    2

    Default

    Here is the data of my system:

    OS: MS Windows 7 Home Premium SP1
    Firewall: Windows 7 default
    Antivirus: AVG

    HM updated to 1.12.05

    All of the above mentioned files run as administrator as prescribed.
    All of them added as firewall and antivirus exceptions.

    Microsoft .NET Framework 4 present.

    THE PROBLEM STAYS THE SAME! (When HM HUD is started, PS Hotkeys cease to function.)

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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