HUD vs. specific player not working

[SuhtPaska]

Very strange problem.

My HUD stops working (in replayer or live) if 1 specific player is in the table. So when this guy is playing/in replayer everybodys stats just show 0 or --. When this player moves from table HUD starts to work normally. And it is only this 1 player with others works just fine.

Villains name does not have any strange letters.

And I filtered played hands vs. this player in summer and it was working fine then.

I downloaded the latest version (1.12.05) yesterday and have made database management after the summer. Can it have something to do with this?

Or is he using advanced antiHEM program

edit.
player name EduSilva21
Site Ongame
Games SnG

[Patvs]

Try creating another new database.
If you have the same issue, email us two handhistories with this player presentto support@holdemmanager.com

[SuhtPaska]

I actually managed to solve the problem.

Player notes had too much info/too long. Did not know that was possible. Now I do

Thanks for the answer anyway.