Performance issues?
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  1. #1
    You're out! udbrky's Avatar
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    Default Performance issues?

    HM2 caches hands into memory to enhance the performance of the HUD and reports.

    If you're having trouble with performance,

    Please make sure that your windows is uptodate, all service packs and windows updates installed. (including all .net framework updates)

    Read: http://hm2faq.holdemmanager.com/ques...+is+lagging%3F

    Read (points #7, #10, #12 from the HM1 FAQ) : http://forums.holdemmanager.com/mana...ease-tips.html


    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files and any other programs you use for poker to your firewall. even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.



    --


    If you still have lagging issues:
    Which Operating System, Firewall, and Anti-Virus are you using?
    What RAM, harddisk and CPU do you have?
    On which site are you playing, how many tables? How large (estimate) is your database?

    Send us log files while playing as well, with a link to this thread to hm2support@holdemmanager.com


    Where is my log file?
    7: C:\Users\{username}\AppData\Roaming\HoldemManager\

    Showing hidden files: How to show hidden files in Windows 7

    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

    Showing hidden files: Microsoft Corporation





    ---

    If you have a .net framework error:
    Uninstall your current NetFramework version with this tool: http://videos.holdemmanager.com/dotn...eanup_tool.zip

    and download the NET installer and run it

    For XP / Vista http://download.microsoft.com/downlo...dotnetfx35.exe

    For Win7 - NET4 Download Details - Microsoft Download Center - Microsoft .NET Framework 4 (Web Installer)

    Install the latest version:

    Download .NET for: Desktop, Server & Development | Microsoft .NET Framework

  2. #2
    You're out! udbrky's Avatar
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    Default

    Please update to the latest version:

    http://www.holdemmanager.com/downloa...ger_2_Beta.exe

    If you still feel that there is an issue, email your log file to hm2support@holdemmanager.com and we will investigate it.

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