HM2 5300 Tournament Results takes minutes to update
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  1. #1
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    Default HM2 5300 Tournament Results takes minutes to update

    HM1 loads 6000 tourneys in 5 seconds on my intel SSD. But HM2 takes many minutes to load tourney results.
    Also crashed HM2 when i clicked to sort by stakes.

  2. #2
    Holdem Manager Support Sarek's Avatar
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    We are working on performance. In current internal build it is faster than in 5300.
    Sort by stakes also works in current internal.

  3. #3
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    Had too switch too HM1 midsession because HM2 HudFuncsApp.exe or something kept crashing. Grinding with HM2 felt more sluggish performance-wise then with HM1 (got live tracking enabled in HM1)

    This all sucks, but hey its in beta so i hope it will get fixed or else im not switching.

  4. #4
    You're out! udbrky's Avatar
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    HM2 caches hands into memory to enhance the performance of the HUD and reports.

    If you're having trouble with performance,
    Please make sure that your windows is uptodate, all service packs and windows updates installed.
    Uninstall your current NetFramework version with this tool: http://videos.holdemmanager.com/dotn...eanup_tool.zip
    and download the NET installer and run it
    For XP / Vista http://download.microsoft.com/downlo...dotnetfx35.exe
    For Win7 - NET4 Download Details - Microsoft Download Center - Microsoft .NET Framework 4 (Web Installer)
    Install the latest version:
    Download .NET for: Desktop, Server & Development | Microsoft .NET Framework
    Add holdemmanager.exe, hudfuncapps.exe, postgres.exe, pg_ctl.exe, and any other programs you use for poker to your firewall.

    What RAM and CPU do you have?

    Send us log files while playing as well, with a link to this thread


    Where is my log file?
    7: C:\Users\{username}\AppData\Roaming\HoldemManager\

    Showing hidden files: How to show hidden files in Windows 7

    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

    Showing hidden files: Microsoft Corporation

    sends us the log for hudfuncapps crash and the files from chat folder in the roaming folder.

  5. #5
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    Already had all those exceptions added. HM2 with same exceptions added is ' when multitabling ' more sluggish then HM1. Only reason for me to switch is performance enhancements when multitabling.

    6gig ram and i7 cpu and intel postville SSD tweaked on VAIO F12 notebook. Clean install with windows firewall and microsoft essentials. Have all postgreSQL exceptions too.

    So again im having zero problems with HM1 performance, only with HM2.
    Attached Files Attached Files

  6. #6
    You're out! udbrky's Avatar
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    Did you go through the steps I listed with dot net?

  7. #7
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    Yep

  8. #8
    You're out! udbrky's Avatar
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    Close HM2
    Open HM2
    pull up the tourney results report

    Then send a log.

  9. #9
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    Done
    Attached Files Attached Files

  10. #10
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    Just crashed again during grind, here are the logs
    Attached Files Attached Files

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