Lost laptop. Can I get HEM again on my new laptop with my existing account(free)?
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  1. #1
    Junior Member
    Join Date
    Oct 2011
    Posts
    2

    Default Lost laptop. Can I get HEM again on my new laptop with my existing account(free)?

    What title says.

  2. #2
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
    Location
    Eridani 40
    Posts
    22,519

    Default

    If you have serial code saved (in email or somewhere esle):
    please log in (or create a new account) here https://www.holdemmanager.com/store/myAccount.php
    and upload your code to your profile by clicking on the "Upload License Code" link
    next to "Newsletter Opt-In", on top.
    After that you should be able to reset your code whenever you need to.
    This can be used to clear a code so that it can be used on a different pc
    or clear a code if your hardware profile changes and it doesn’t allow you to continue.
    see this http://faq.holdemmanager.com/questio...ense+Transfer+
    If you forgot your password please use the forgot password feature.

    If You don't have serial saved - email sales@holdemmanager.com from address on which you purchased HM and ask for serial code.

    The same code can be used on 2 pc's at once and can be reset as often as needed.
    To get your current license from your running installation of HEM:
    start HM on PC where you allready entered serial code.
    go to menu Help - register - show serial
    this will not only shows code, but even copy it to windows clipboard

  3. #3
    Junior Member
    Join Date
    Oct 2011
    Posts
    2

    Default ty for the solution

    ty

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