since ive installed 1.12.04 my HUD doesn't work on Party

[MJRP]

Hello,

I've updated HEM to the latest version (1.12.04) and since I've done that the HUD doesn't work on Party Poker. It just doesn't show up. The hands are imported normally, though.

Some message is popping up telling me that "overlay could not be created, which is usually due to the program not being run as administrator, run hmhud.exe as administrator" - or summat along these lines.

Despite having done it, the problem's still there. And the anoying message pops up until I turn Table Manager off with Windows Task Manager.

[Patvs]

Are you playing on PokerStars.com or
PokerStars.fr ?

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.

Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life



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Try using the TableFinder: http://faq.holdemmanager.com/questio...inderToShowHUD

[G4LeG0]

In my laptop whit Windows Vista does not work the HUD of the version 1.12.04 at the MTT in PartyPoker, the data of the HUD are frozen and not updated. No problem in cash

[Patvs]

Set the PartyPoker lobby language in English and use the TableFinder: http://faq.holdemmanager.com/questio...inderToShowHUD

[G4LeG0]

Set the PartyPoker lobby language in English and use the TableFinder: http://faq.holdemmanager.com/questio...inderToShowHUD

The version 1.12.03 works perfectly in Party with the TableFinder.

1.12.04 no, see that thanks

[fozzy71]

The version 1.12.03 works perfectly in Party with the TableFinder.

1.12.04 no, see that thanks

Please reproduce the problem and post a screen shot of your desktop - Capture a Screen Shot of your Desktop or the Active Window in Windows


with the following:


1) The table manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder AND the \appdata\roaming\hem data folder.


Please Zip these folders and email them, with a link to this thread and your forum name, to support@holdemmanager.com


Please make 3 and 4 the detailed view with the dates and file sizes etc.


To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

[Pieter86]

My hud doesnt work for party MTTs either, running 1.12.05
Tablemanager sees the table but doesnt show any info and the table is not listed in tablefinder..
Cash games work fine.

fwiw im having this problem on a "pokerfest" mtt which is a new mtt series on party, maybe theres something in the table name that messes stuff up.

[Patvs]

PartyPoker doesn't write your hands into the handhistory file for these 'pokerfest' MTTs.
(without the hands there's nothing to import for HoldemManager which also can't detect the table as a result)
This is a bug on their side, which PartyPoker should fix in an update of the poker client's.