Just Paid for and downloaded HM but it will not install! :(
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  1. #1
    Junior Member
    Join Date
    Oct 2011
    Posts
    3

    Default Just Paid for and downloaded HM but it will not install! :(

    Hi i am trying to install HM but it fails when trying to install Postgresql with the following error:

    sorry could not install postgresql

    and because of this it seems Hm will not work at all.

    i have emailed support but i thought i would post here just in case you guys c help me resolve the problem quicker..

    I am on win 7 64bit.

    Thanks, Jay.

  2. #2
    Junior Member
    Join Date
    Oct 2011
    Posts
    3

    Default

    I also tried to install Postgresql individually from there website which also failed...

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Turn on the secondary Logon. The secondary logon service is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services. Starting it once should insure it works in the future also.

    Try installing SQL 8.2: PostgreSQL: Choose a Mirror
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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