HUD doesn't appears on CashGames table (but appears on S&g and tournament table)
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  1. #1
    Junior Member
    Join Date
    Oct 2011
    Posts
    3

    Default HUD doesn't appears on CashGames table (but appears on S&g and tournament table)

    Hello ,

    I got a problem with my HM HUD on the room Pokerstars.

    I'm localized in Belgium , so i'm playing on the software pokerstars.BE

    It means , that I'm playing on Cash games only against people from Belgium but for the S&G and tournament , the room let me play against the rest of the world.

    At that point , I had no problem , my HUD was working perfectly in CG and S&G.

    But since yesterday , the room allows all the Belgium players to play against the all world also in C&G.

    Since then , my HUD doens't appears on the C&G table but S&G and tournament table ,it's still working fine.

    What is very strange is that my hands are still collected in HM , I'm able to review and replay all my session who is saved in the report.

    A another thing that I noticed , who is also strange , when I click on the replay button from the site pokerstars,

    the HM HUD apperas in the PS's replay window .

    I'm not very good in computer stuff , so if somebody could help me , it would be very nice.

    In advance , thank you for your kind help.

    Best regards.

    Matthias Pohl

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    Set the lobby language of PokerStars in English.


    Try using the TableFinder: http://faq.holdemmanager.com/questio...inderToShowHUD
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Oct 2011
    Posts
    3

    Default

    Thank you very much.

    It is working now.

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