Problems with Auto-import
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  1. #1
    Junior Member
    Join Date
    Jun 2009
    Posts
    4

    Default Problems with Auto-import

    Hi - new to HEM

    i installed HEM today, after some trouble but with help form guides.

    now only 1 small problem. The auto-import is not working correctly.

    It always says - Auto Update did not find any new files.....
    Trying again in 5 seconds.

    I have checked the target folders and archive folders etc.
    I have also checked that the hand histories are there- they are.

    The only way i can import hands is by selecting "import from folder"

    Also my HUD does not work, presumably because of this?

    Overall very nice software.

    Thanks alot

    btw this is on XP and is the free trial.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,861

    Default

    What version of HM, what sites? The latest version is 1.09 Beta 9 - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    Do you have a firewall? Or just windows firewall? You could try setting exceptions in the firewall.

    Let me know know what sites and version, and whether any of that helps. If not we can setup a teamviewer session and I can take a quick look at it.

  3. #3
    Junior Member
    Join Date
    Jun 2009
    Posts
    4

    Default

    thanks - fixed now, just had to revert back to using the old location of the hand histories folder.

    thanks

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