888Poker - problems with importing
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  1. #1
    Junior Member
    Join Date
    Sep 2011
    Posts
    5

    Unhappy 888Poker - problems with importing

    Hi.

    I just started playing on 888poker and I am having some problems with hand importing. At first I didnt notice it, but the majority of the hands I play are not imported. The hud works fine, but the stats are wrong and my graphs and reports in HM are all wrong. Table manager records everything correctly tho. This is really weird, because when I want to replay some of the hands in the replayer, all the information isnt there. Some cards are often missing. Also I noticed that the hand history files are not in the 888 handhistory folder. They are there when i play, but later when I look again they are gone.

    Suuupeeer weeeird!!

    I have updated HM and the 888poker client. I have also tried to create a new database, but that didnt work.

    I hope you can help me

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)

    clear filters (even though it appears no filters are selected)

    You updated to 1.12.02/1.12.03??

    Which PostgreSQL version are you using?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Sep 2011
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    5

    Default

    This might be a retarded question but...
    "set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)"
    ...how do I do this?

    I first updated to 1.12.02, but I have now updated to 1.12.03 . Still have the same problem.

    I use PostgreSQL 8.4

  4. #4
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
    Location
    Eridani 40
    Posts
    22,519

    Default

    XP http://www.niles.com/support/helpdoc...ndows%20XP.pdf
    VISTA Windows Keyboards (Vista)
    WINDOWS 7 Open Regional and Language Options by clicking the Start button, clicking Control Panel, clicking Clock, Language, and Region, and then clicking Regional and Language Options.

  5. #5
    Junior Member
    Join Date
    Sep 2011
    Posts
    5

    Default

    Ok

    I tried that. It did not fix my problem. Just seemed a bit random :P
    Last edited by Boubben; 09-19-2011 at 04:36 PM.

  6. #6
    Junior Member
    Join Date
    Sep 2011
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    5

    Default

    Problem solved. I had forgotten to change the language to english.

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