Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.
Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Solve this problem! It's impossible to play in ongame
1) Export any custom HUD configs and Copy/Paste your \Config folder before deleting any files as a backup.
2) Close HM and the Table Manager.
3) Delete your existing HUD Prefs files, so HM will rebuild them to default.
4) Delete > \Holdem Manager\Config\prefs.xml, pospref.txt, pospref2.txt, pospref4.txt, default.txt, and exenames.txt
5) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.
Windows hides 'known file extensions' by default. Scott Granneman :: Show Extensions
Try the table finder - http://faq.holdemmanager.com/questio...r+to+Show+HUD+
Make sure you follow the directions exactly.
Pick the table name in the table finder window to highlight it
If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.
Left-click and drag the red X to that table window
Click OK
If you are still unable to get it working, Please email support@holdemmanager.com, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/teamviewer. Please let us know what time zone you are in and what time/days are convenient for you.
Made everything as u say. Doesn't help.
pic.jpg
In the picture there are no stats. But usually there are stats from previous table in MTT, after I transplanted to a new table
Last edited by pika4u; 09-25-2011 at 08:11 PM.
Are you using a custom table skin / modded cards?
Set everything to default, even don't resize the table, but set it to the default size before you use the TableFinder and move the red dot to the table: http://faq.holdemmanager.com/questio...inderToShowHUD
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
It helps. But what to do if I want to play with good layout. Because in towerpoker the worst layout is in the world.
Unfortunately HM can only detect the default layout.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
You can try to modify colors, cards etc, but not table headers and other things which HM uses to identify tables.
Is it possible to use "partial" mod? If yes - try modding step by step and see what happens.
But what was changed in HM? Before last updates everything worked perfect