Cash Games Report Blank
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  1. #1
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    Default Cash Games Report Blank

    New problem as of tonight;

    Play about 100 hands tonight, all of them imported, show up in table manager but when I go to cash game reports nothing is shown.

    The last time I played was 6/07 and those hands are shown in the reports tab if I set the filter to show them (say set to show last 3000 hands). When I set the filter to the last 24 hours I get nothing.

    Next to the "Filter" drop down list is says "no filter". Alias displays my name. Table manager shows my correct won/lost so I don't think it is my alias anyway. "Select report name from list" is set on "by stakes".

    I have changed nothing that I know of and it was fine last weekend (last time I played) but shows nothing now.

    Using version 1.08.04

    Thanks in advance

  2. #2
    [Former] HM Support fabio's Avatar
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    HM uses the timestamp from the handhistories, so if you for example play on FullTilt (They use Estern Standard Time) and live in France (Central EUropean Time), you have to go to Options -> Misc Options -> Set Day Starts at and set it to the timedifference you have to the site. For my example it would be 6 hours, so set it to 6:00

  3. #3
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    Quote Originally Posted by fabio View Post
    HM uses the timestamp from the handhistories, so if you for example play on FullTilt (They use Estern Standard Time) and live in France (Central EUropean Time), you have to go to Options -> Misc Options -> Set Day Starts at and set it to the timedifference you have to the site. For my example it would be 6 hours, so set it to 6:00
    Thank you for the quick response. I live in the Eastern time zone and my day start at is set to 0 hour 00 minute

  4. #4
    [Former] HM Support fabio's Avatar
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    Please post a screenshot of the Reports tab

  5. #5
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    Quote Originally Posted by fabio View Post
    Please post a screenshot of the Reports tab
    There should be about 100 hands in this report


  6. #6
    [Former] HM Support fabio's Avatar
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    does it work if you dont use the alias?

  7. #7
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    Quote Originally Posted by fabio View Post
    does it work if you dont use the alias?
    no


  8. #8
    [Former] HM Support fabio's Avatar
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    Does the session appear when you use "All Hands"?

  9. #9
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    Quote Originally Posted by fabio View Post
    Does the session appear when you use "All Hands"?
    No. I know it's something stupid but I can't figure it out. I changed the
    filter to "last 48 hours"


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