Just purchased the program but...
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  1. #1
    Junior Member
    Join Date
    Jun 2009
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    Default Just purchased the program but...

    Hey i just purchased the program using moneybookers, got the confirmation that it has been paid and so far nothing... no serial no email...
    does anyone know if there is like a 24h period to receive serial and use the program?
    In case an admin reads this PM me

  2. #2
    Junior Member
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    Jun 2009
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    Default

    i have the same problem, i paid with creditcard though, so there shouldnt be any problem there, i also see no mailingadress for problems like this in the support section

    anybody know whats going on?, otherwise im just gonna withdraw the payment i think

  3. #3
    Junior Member
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    Jun 2009
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    Default

    There might be a 24h period or so... i'l wait for the email.

  4. #4
    Junior Member
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    Jun 2009
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    Default

    thought it said something like 12 hours or so, but i purchased it like 3 days ago, could an admin please help me or refer me to someone that can?

  5. #5
    Junior Member
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    Jun 2009
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    Ohh 3 days..... i just bought it like 2hrs ago.. scared me there... try emailing one admin to see... i already sent them an email

  6. #6
    Tech Support Manager morny's Avatar
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    Jul 2008
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    Ireland
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    Default

    You should recieve it within 12 hours, if you didnt there was either a problem with the email being recieved or it may have slipped into the spam folder, if it isnt there please email support@holdemmanager.net and Roy will reissue it, sorry for the delay
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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