New bug? Having major problems
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  1. #1
    Junior Member
    Join Date
    Aug 2008
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    1

    Default New bug? Having major problems

    So, I've been using HEM for a long time now, never had a problem with anything. All of a sudden today, while I am playing my session (Auto-import is running, as well is the HUD, and an AHK script), I go to refresh the graph and I get the following error;



    If I hit continue, nothing works in HEM, it says things are still importing, but they aren't. And the same message will popup again as soon as I hit refresh on either the reports page or the graph.

    I'm running a vista machine (w/ HEM in administrator).

    Thanks in advance for all the help.

  2. #2
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
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    20,889

    Default

    Can you create a new database to verify whether the database is corrupt or not http://208.109.95.123/faq/?f=146
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  3. #3
    Administrator Rvg72's Avatar
    Join Date
    Jul 2008
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    3,056

    Default

    Hi,

    1) Open up control panel
    2) Double click on Administrative Functions
    3) Double click on Services
    4) Find the postgresql service in the list then right click and press “Start”

    If that does not work then follow Morny's instructions

  4. #4
    Tech Support Manager morny's Avatar
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    Jul 2008
    Location
    Ireland
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    20,889

    Default

    Ive just noticed your version there now and its very old and lots of bugs have been fxed since, please update to the full 1.06 version here: http://www.rvgsoftware.com/hm/holdemmanager.zip and after that install this patch http://www.rvgsoftware.com/hm/hmupdate1.06.01v.exe
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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