holdem pro just bought but have not received the key
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  1. #1
    Junior Member
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    Dec 2008
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    Default holdem pro just bought but have not received the key




    : ciclope69@gmail.com

    Los datos de la transacción son los siguientes:

    Pago a: Holdem Manager
    Dirección de correo electrónico del beneficiario: mlamb1@gmail.com
    Importe: USD 80.00 (EUR 57.68)

    but dont send me the key :S

  2. #2
    Junior Member
    Join Date
    Dec 2008
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    12

    Default

    2 hours ago holdem buy ins and I have not received a password, can I indicate that I have not received?

  3. #3
    Junior Member
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    Dec 2008
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    12

    Default

    As I have to wait to receive the key?

  4. #4
    Tech Support Manager morny's Avatar
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    Ireland
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    20,888

    Default

    This is processed manually, you just need to be patient. If you havent already please email support@holdemmanager.net and also link to this thread
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  5. #5
    Junior Member
    Join Date
    Jun 2009
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    24

    Smile New costumer/user

    Can you push licence through quicker, by any chance? I didn't realize you have to wait for registration details to go through. And also do get a discount on upgrading to prefessional edition from micro edition? Support?

    Thankyou.

    GTR32.

    Seems like a good program, apart from the fact you have to use a third party sofware to save hands through some sites (eg, pacific poker).

  6. #6
    Tech Support Manager morny's Avatar
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    Default

    That was due to limitations where they either dont save Hand histories to the hard drive or they dont allow you to access these hand histories while playing, with Pacific Poker they now save the hand histories and we support that without a hand grabber in 1.08.04 http://www.holdemmanager.com/downloads/HmUpdate.exe

    In Most cases we issue the licesenses very quickly but sometimes due to timezones this isnt always possible
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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