Players tab not working when report is ran + Weird graphic issue
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  1. #1
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    Default Players tab not working when report is ran + Weird graphic issue

    I just installed a clean version of HEM from scratch, I imported old hands and go to run a report on the players tab without any filters at all and with all stakes selected and it only shows a very limited result even though I can go on the reports tab and pull up a bunch of my other names that aren't showing up on list. Also on the report tab for some reason I get this after a fresh install?:

    http://img839.imageshack.us/img839/958/wtfnt.jpg


    I'm on windows 7 FWIW.

  2. #2
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    also, when i start typing in the name on the reports tab for a player, the # of hands it shows me as having in the database doesn't match what ends up showing during the report when I run it...?

  3. #3
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    bumpers

  4. #4
    HM Support Patvs's Avatar
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    This is caused by your DPI settings.
    HoldemManager can't rescale when it's set to 125%.

    So set the Windows Display DPI settings to 100%.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    what about the other (more important) problem? hands on my results tab not matching my graph tab even though neither one of them have a single filter?

  6. #6
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    hmmm surprised no help after 2 full weeks...

  7. #7
    HM Support Patvs's Avatar
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    Can you post a screenshot of the difference in results of the two tabs.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
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  9. #9
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    just to clarify, in the left screen shot its all hands with no filter, on the right screen shot its all hands between 2006 to 2011 which is all my play on that name since i didnt even start until like 2008 or so

  10. #10
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    This ones even worse.

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