hands not importing for this month
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  1. #1
    Junior Member
    Join Date
    May 2009
    Posts
    10

    Default hands not importing for this month

    had some issues with HEM, and it was deleted accidently, when i reinstalled it this months stats were all gone I have
    traced the HH from the archive and tried to get them importing, however it just lists them as duplicate hands and doesnt import, each time it does this it also adds 4 more numbers onto the hand history. e.g 13271327132713271327132713271327132713271327132713 27132713271327Star Burst, I have tried removing these numbers and putting into the usual handhistory folder, however it just reappears in archive with numbers in front again the importer will constantly do this until i stop it, creating more and more numbers. while just listing as duplicate hands on the import screen. helppppppppppppppp

    /Scotty

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Duplicate means that the hands are already in your database - there is no need to import them again.

    Please clear your filters (Filters->clear) one time although it seems like no filters are defined.
    Please remove the 3 winner card columns from the hands view (under options -> settings -> hands view columns)
    Please try a reindex of your database via pgadminIII->maintenance.
    If that doesn't help you should create a new database and reimport all your hands (+notes +summaries).

  3. #3
    Junior Member
    Join Date
    May 2009
    Posts
    10

    Default

    the maintanence button can't be selected I think i need to log into postgres or something? how do i do that and where is my password ;s

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Password is: postgrespass
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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