Hands import properly on Full Tilt but not Poker Stars
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  1. #1
    Senior Member
    Join Date
    Apr 2009
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    Default Hands import properly on Full Tilt but not Poker Stars

    Please tell me why I get accurate stats from tournaments
    played on Full Tilt and NOT on Poker Stars.

    With Poker Stars I must always go and manually adjust
    the tournament size, finished position, and any winnings.

    Tournaments being recorded wrong on Poker Stars, that has always been a problem.
    must manually enter number of entrants, finished position, and any winnings.
    This information is recorded correctly on Full Tilt, don't understand why it does not happen on Poker Stars

    It's a real pain and I don't understand why stats are
    OK for Full Tilt and not Poker Stars, makes no sense to me.

    I have the most current HEM 108.3

    Help please. Thanks
    Last edited by StrikingEagle; 05-14-2009 at 10:28 AM. Reason: added info about HEM 108.3; added 3rd paragraph

  2. #2
    Tech Support Manager morny's Avatar
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    Default

    Please email me a HH where this problem occurs to morny@holdemmanager.net and also link to this thread
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Senior Member
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    e-mail sent

  4. #4
    Junior Member
    Join Date
    Jan 2009
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    My friend is having the same problem---but only with his HUD. He plays on both Full Tilt and Stars, has them both importing hands successfully, but the HUD only works for him on Full Tilt as of today. He just downloaded a new Stars update today, so that could have screwed something up. However, we are sure that it can import hands on Stars successfully because he just played one and they imported even after the update. His issue is only limited to the HUD and only for Stars...it works elsewhere.

    Did you guys solve this issue previously?

  5. #5

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