hold em manager activation licence
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  1. #1
    Junior Member
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    Default hold em manager activation licence

    i'm having trouble with my the activation of my holdem.

    can anyone help

    holdem2.jpgholdem.jpg

  2. #2
    HM Support Patvs's Avatar
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    Default

    Reset your serial:
    we have launched a new online form for resetting your own serial codes.

    This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn't allow you to continue.

    Please go to Hold'em Manager Poker Software - Best Poker Tracking Software and signup with a new login name and password or use your existing account. After that, simply navigate to "Upload License Code" and you can quickly add your serial code and reset it whenever you need to.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    HM Support Patvs's Avatar
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    Default

    (deleted your last post/pic since it contains your serial key info)


    Can you email sales@holdemmanager.com and ask them to manually reset it for you.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
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    Default

    i've talk to the support staff, and there looking into in, in the mean while i found this:

    hm.jpg

  5. #5
    HM Support Patvs's Avatar
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    The wrong serial (PR2-G5UD1-X124X-0J8E-2SMH ) is stuck in your license file.


    First of all, we need to enable the option to see Hidden Files: How to see hidden files in Windows

    Problems Registering Holdem Manager:

    Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

    This is a hidden SYSTEM file. (not just a regular hidden file)

    Also please try this:

    1. Create a new text document in the Config folder and name it LicDebug
    2. Open HM and register
    3. Close HM and delete the LicDebug.txt file


    Then re-activate with your serial.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  6. #6
    Junior Member
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    Aug 2011
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    Default

    thank u very much! now i just need to figuer it out abit.

    any tips to configure a sng HUD?

  7. #7
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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